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Today, the IT Universe and Business are changing dramatically. Classic business procedures have been changed by correct technology strategies and extensive thought. This increased technology allows consumers to have greater power than ever, and this forces corporations to study consumers. The big info revolution seems to have dramatically afflicted the business world current years. To be effective, corporations need to be familiar with behavior of their customers. A couple of businesses are using big data approaches to enhance their support services, as well as the IT infrastructure.